The rapidly emerging and confluent technologies of mobile, cloud, social business and big data are the key catalysts for the biggest changes in enterprise IT since mainframe computing over two decades ago.
IDC defines these forces as the 3rd IT Platform, and at its epicentre is mobility. As the mobile web becomes the dominant form of internet access, and the industry approaches 1.5bn smart mobile device shipped by 2016, enterprises are gearing up for a world dominated by mobile devices, applications, cloud services, and increasing customer engagement, and line of business technology (LoB) purchasing driven by mobility.
In this context, mobility centres of excellence (mCoEs) are emerging as an effective way for enterprises to manage the transition by establishing centralized strategy, governance and standards – both technological and organizational – for scalable and strategic enterprise mobility across the organization.
This IDC whitepaper, sponsored by Netbiscuits, outlines some key best practices for creating mobile centres of excellence. It examines why global firms are establishing mobility competence centres within their organizations today, and the benefits they deliver.
It highlights the pros and cons of some of the organizational models being implemented in the market’s infancy, and the role of IT in addressing rapidly-evolving enterprise mobility requirements. Above all, this whitepaper aims to provide IT and business decision-makers with direction on how best to implement mCoEs to achieve desired business outcomes from mobility.
You can download the whitepaper here.