Movidilo has announced the launch of version 3.6 of its multimedia platform for mobile self-service solutions. The new version includes new multimodal functions that enable users to interact even more naturally with the Movidilo Care and Movidilo Fun! solutions on their mobile handsets through the use of voice.
Browsing, searching, or entering commands into the mobile handset using voice provides for a more natural user relationship with the Movidilo Customer Care and Value-Added Services for telecos and large corporations, the company says. Among other functions supported are features such as self-management by customers using their own mobile phones; querying and downloading of all types of content; the broadcasting of promotions and advertising; the mobile use of social networks and leisure applications; m-commerce services; and the querying of information services.
The Movidilo platform also includes Call Capture and Push Wake-up! Functions that allow for transparent use of advanced multimedia solutions on the mobile handset, integrated into call centres and other platforms to create a personalised and interactive channel between the company and its customers.
The incorporation of multimodal technology helps provide new mobile solutions and bring them closer to the general public, helping increase the possibilities of use and user satisfaction, says Movidilo CEO, Domingo Lpez. Movidilo technology has become a global reference in multimedia and multimodal solutions for self-service in mobile handsets and we are committed to its progress and continuous improvement.