AAPT Upgrades Billing Solution

AAPT, Australias third largest telecommunications company, has completed a major upgrade of its Comverse Billing solution to consolidate billing operations on a unified platform.
Since completing the upgrade, AAPT has benefitted from significant reductions in the time required to execute critical bill processing, primarily by introducing parallel processing capabilities available in the Comverse Billing platform. For example, one of the larger monthly invoicing processes requires only a tenth of its former time.
Optimised for key convergent markets, the Comverse Billing solution supports AAPTs billing needs by delivering flexible and powerful customer management, ordering, billing and revenue generation applications. It gives operators the tools to manage every aspect of the customer lifecycle, from acquisition through order management to charging and up-selling, supporting a host of fixed, mobile and Internet-based data services. According to Comverse, the solution helps operators accelerate time to revenue, reduce operational costs, and enhance the customer experience.
The upgrade in the Comverse Billing solution is a vital first step in our billing consolidation plan and provides a foundation for driving down our overall technology operating costs, says David Yuile, General Manager of Network and Technology at AAPT. The collaboration between our team and Comverse Professional Services resulted in a smooth and successful transition with outstanding results. Comverse will play an important role as we advance towards an integrated set of applications that is easy to maintain and enhance.