It's crucial for modern businesses to meet customers where they spend most of their time: on their phone. Contacting your customers through their most private...
The global marketing technology market is now worth $99.9bn (£76.8bn), and continues to grow exponentially. Brands expect to keep increasing their investment in martech, especially...
With the global average cost of a data breach surging to $3.86m (£2.97m), customer-facing security is high on the agenda for any businesses allowing web...
Smartphones have brought about unprecedented changes to people's lives and in the last five years, their ownership and subsequent use has grown phenomenally, increasing by...
Keeping up with today's shoppers is challenging, but personalised, conversational interactions can help - in a big way!
As shopper expectations rise in an...
Emerging markets have grown to dominate the mobile ecosystem. There are now 1.7bn smartphones in the Asia Pacific region, compared to 500m in Western Europe...
In the era of conversational messaging, customer experience needs to go beyond traditional messaging channels. Digital and mobile messaging channels will enable brands to deliver...
What content do consumers seek out, trust and find the most influential when making purchasing decisions?
A recent survey by Stackla of 2,000 consumers...
