Comverse has revealed that 3 Hong Kong has launched Hong Kongs first visual voicemail service. Powered by Comverses Visual Voicemail, the service enables 3 Hong Kong customers with iPhones to see information about each voicemail, such as sender, time of call and message length, and then click and listen to any message. Users also can delete and reply to any message.
Visual Voicemail is part of the Comverse Voice HUB, a single platform for multiple voice-related services, such as next-generation voicemail, ringback tones and call completion. Comverse says that operators can reap cost savings from the Voice HUBs unified platfor, since it reuses major components and takes advantage of centralised operation, maintenance and provisioning.
Being the first operator in our market to provide visual voicemail on the iPhone3G extends our string of market firsts, which also includes launching the citys first 3G network, says Amy Lung, Chief Operating Officer Mobile of Hutchison Telecom Hong Kong, which operates 3 Hong Kong. Comverse has supported us to bring a feature-rich solution to market quickly with satisfactory results. The user feedback has been strongly positive.