Comverse Reveals Innovation Award Winners

Comverse has announced the three winners of its 5th annual Innovation Award program for telecom operators. They are: Maxis Communications of Malaysia; Rogers Communications of Canada; and Telenet of Belgium.

The Innovation Awards are run in conjunction with the analyst, Yankee Group, and recognise communications service providers for creative implementation of Comverse solutions to achieve significant business success.

Maxis of Malaysia leveraged the Maxis Comverse BSS solution through system convergence over different service offerings, including fixed, mobile, leased circuits, VSAT and broadband. This enhancement delivered integrated communications solutions to customers on their mobile, broadband devices and at home. Maxis also unified its ordering capabilities across its pre- and post-paid customers and streamlined the ordering process, from order creation through delivery to billing, while creating a consistent view of customers, regardless of their payment type.

Rogers Communications launched Extreme Messaging, a personalised messaging service that includes SMS auto-reply for when the user is unable to respond; SMS copy/archive to automatically send copies of text messages to email accounts and other phones; and a service called Personal Signature. All three used Comverses SMS Personal Services.

Telenet of Belgium used Comverse ONE Billing and Active Customer Management for advanced real-time rating and charging, to offer a broad set of new multi-play services, such as video-on-demand, and to increase service usage and adoption with customised promotional campaigns.