Luxury hospitality brand Conrad Hotels & Resorts has introduced a comprehensive pre check-in feature to its travel mobile app, Conrad Concierge, enabling guests to select pre-arrival amenities, order in-room dining and check out using their mobiles.

“Use of our Conrad Concierge app among global luxury travelers is on the rise, especially as more guests manage travel accommodations when and how they want through mobile devices,” said John T.A. Vanderslice, global head of luxury and lifestyle brands for Hilton Worldwide. “With these enhancements, Conrad strengthens its position as a leader within the luxury category by creating an expectation of tailored and customised services for guests, to the point that features like our app become a natural extension of their stay with us.”

The new features being introduced to the Concierge app include pre check-in, enabling guests to forego traditional check-in and pick up room keys at their convenience, integration with social networks like Facebook and Twitter, customised SMS notifications and improved user functionality.