Evolved Intelligence has launched what it calls a “next generation” optimal routing system for roaming subscriber voicemail access. When someone calls a roaming subscriber and the call is routed to voicemail, an international leg is first set up to reach the handset, and, when this is not answered, a second international leg is set up back to the voicemail box. Hence, two costs are incurred in this so called voice mail access ‘trombone’. EU legislation effectively prohibits operators from passing these costs on to consumers and regulators in other countries are expected to follow suit.

Evolved Intelligence says its ‘VMTE’ solution represents a great improvement on
existing systems, for both pre-paid and post-paid subscribers, as Evolved Intelligence CTO, Nick Jones, explains. He says: “The system can interwork with roaming partners that have neither CAMEL nor the “resume call handling” implemented in their network. Our VMTE system also remembers the B party number. Often, this number can be lost in the process, with the result that the caller is asked to enter the number of the person they are calling again. These various functional advantages mean that our VMTE system is significantly more effective that existing solutions.”

The VMTE service runs on the Evolved Intelligence ENGINE platform. This runs a variety of other services on a single platform. As well as other roaming services, such as Welcome SMS, steering, dialled number correction and SS7 analysis, the ENGINE platform can also run applications for messaging, pre-pay, VPN and virtual PBX. Evolved Intelligence also offers a custom development service to provide a tailored solution for specific needs.VMTE is also available as a remote managed service.