Google has acquired API.AI, which specialises in tools that help developers build bots that are able to decipher the nuances in everyday language and enable them to engage in more natural conversations with humans.
API.AI is currently used by more than 60,000 developers to help them design, build and improve their conversational interfaces, working in environments such as Slack, Facebook Messenger and Kik. Its tech enables them to understand the intent and context behind the words they use in order to avoid ambiguities and make for a more natural and intelligent conversation, which is by definition less frustrating for the human involved. 
