GTEL Mobile, a new mobile operator in Vietnam, has deployed the Comverse ONE Billing & Active Customer Management solution, a converged billing system that is designed to help differentiate the operator from other telecom providers by offering flexible billing models and a 360-degree view of the customer, regardless of touchpoint.
Established last July, GTEL Mobile is a joint venture between Vietnams GTEL Corporation and VimpelCom, which provides telecommunications services in Eastern Europe. Vietnams telecommunications industry has recently been growing at 20 to 25% annually, and the country now has more than 50 million mobile service users.
GTEL Mobile has also deployed a portfolio of Comverse HUB Value-Added Services, including SMS Center for text messaging, MMS Center for multimedia messaging, Messaging Gateway, Mobile Internet Gateway, Next-Generation Voicemail, Call Completion and Ringback Tone services.
Comverse offered a truly convergent prepaid and postpaid platform, together with a suite of pre-integrated, value-added services, that gives us the needed functionality to establish a foothold in the competitive Vietnamese market, says GTEL Mobile CEO, Alexey Blyumin. Comverse's strong presence in Vietnam and its track record of successful deployments of its billing solutions and value-added services with many other VimpelCom affiliates were key factors in our decision.
Comverse ONE Billing & Active Customer Management is a converged Business Support System (BSS) solution that will enable GTEL Mobile to support any type of payment, such as prepaid, postpaid or hybrid, as well as create and deliver any service over its network efficiently.
Comverses flagship billing solution also provides integrated customer management that allows operators to respond to the changing needs of customers, offer real-time marketing capabilities;, and provide a range of self-service options.