InnoPath Software, which specializes in Mobile Device Management (MDM), has revealed that Samsung is now shipping more than 1 million u340 featurephones per quarter with the InnoPath device management client preloaded. The Samsung u430 is the latest phone to ship with InnoPath device management technology. The InnoPath client, coupled with the companys server at the wireless operator, helps avoid device recalls and provides a better end user experience with firmware updates over the air (FOTA).
FOTA, a relatively new technology for North American operators, allows the update of firmware on devices such as mobile phones deployed in the field. In the past, firmware updates needed to be done by re-flashing the device at a retail store or service center. Because FOTA allows operators to upgrade features or patch firmware without needing to physically touch or recall the device, says Innopath, the technology is increasingly popular with operators trying to deliver the best possible subscriber experience. Indeed, the company says,  some operators have mandated that all new phones ship with FOTA capability.
InnoPath says it offers the MDM industrys only standards-based client and server solution. In addition, it couples a rich porting and verification program with testing tools such as the Server Simulator. InnoPaths client technology consists of both the device management engine and the firmware update agent, known as the Device Update Agent (DUA). These are based on years of experience in working with major handset vendors.
InnoPaths Port-to-Production program addresses OEM goals for accelerated time-to-market of new devices, management of costs, and ultimately heightened uptake of new high ARPU handsets with maximum customer satisfaction. InnoPath works hand-in-hand with its OEM partners, such as Samsung, from initial client port through testing, until final acceptance by the wireless operator.
The growing installed base of FOTA-enabled phones is evidence that this is a capability critical to both operators and to their handset vendor partners, says Innopath Vice President of Operations, Terry Hartsfield. The ease with which our OEM partners can port the client to new phones is testament to our end-to-end operational capabilities.