Insurance Broker Turns To Picture Messaging
- Sunday, October 16th, 2011
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Van insurance broker Autonet Insurance is working with mobile marketing and communications firm Txtlocal to enable its customers to send proof of their No Claims Bonus (NCB) via picture messaging or email. Autonet says the move will save its customers the time and expense involved in sending their proof of NCB in the post.
“Streamlining this business process has had a dramatic impact on the firm, projecting an annual cost saving of over £31,000 since its launch,” says Autonet’s head of telecommunications, Chris McDonald. “Overall, the development and implementation of the new service is another prime example of Autonet Insurance going one step further to satisfy its customers.”