KLM adds Google Pay support to its Android App

KLM has added support for Google Pay to its Android app. The integration means that customers can pay for their seat of choice and extra luggage via the KLM app with one click using Google Pay. They can also store boarding passes on the Google Pay app.

KLM is one of the first airlines in Europe to enable the boarding pass to be saved to the Google Pay app. Boarding passes automatically pop up on the phone a couple of hours before the flight. KLM also plans to add the option to buy access to wi-fi on board the aircraft, as well as CO2 compensation.

The Google Pay boarding pass functionality was a long-requested feature by KLM’s Android app users. A similar functionality was already available to users of the iOS KLM app, via Apple Wallet. The new feature is already available for KLM app users in the UK, US, Spain, Germany, and Brazil.

The KLM app has been downloaded millions of times and has more than 100,000 active users each day. 70 per cent of the app’s users are logged in permanently and are using the KLM app several times a month. The Google Pay functionality will be added to the KLM app’s existing line-up, such as booking a flight, checking in online, and downloading boarding passes.

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