Netcom Selects Comverse Visual Voicemail

Norwegian mobile operator Netcom has selected Comverse Visual Voicemail to offer a visual voicemail service to its iPhone customers. Visual Voicemail provides users with visual information about each voice message, including details of the sender, the time the message was left and its length. Users can listen to any message in any order and click to take further action, such as returning a call.
Netcoms first visual voicemail breakthrough was the introduction several years ago of Comverse Voicemail to MMS, which pushed multimedia messages immediately to handsets and brought new speed and value to voicemail in Norway.
Comverse says that visual voicemail makes voicemail more compelling and attractive. Because messages are timely and relevant, the recipient tends to respond quickly. In addition, callers leave more messages, knowing that messages tend to be heard immediately. The improved experience for all parties, says Comverse, increases user satisfaction and boosts usage, generating more revenues for the operator.
Operators seek to leverage voice traffic to the maximum, as voice accounts for the lions share of their revenues, says Urban Gillstrom, Group President of Global Sales at Comverse. Visual voicemail is producing outstanding results for operators around the globe. Norway joins a rapidly growing list of countries discovering that when voicemail delivers a cutting-edge user experience, more people will leave a message at the tone and this is good news for the industry.
Comverse Visual Voicemail is part of the Comverse HUB Value-Added Services, spanning voice, messaging, mobile Internet and mobile advertising. The Comverse HUB is on display this week at ITU Telecom World in Geneva, which opens today and runs until Friday. The Comverse Hospitality Suite is located in the Telecom Village, Hall 2 (Stand No. 2613).