Operators Could Be Banned from Mid-Contract Price Rises

UK regulator Ofcom is considering placing a ban on network operators increasing their prices mid-way through customers contracts.

As it currently stands, operators need only give subscribers 30 days notice of price increases – but with consumers locked into contracts, increasingly for as long as two years, they could be left with no option but to pay the higher prices.

Ofcom has examined 1,644 consumer complaints on the issue as it investigates whether price variation terms in fixed-term contracts are appropriate, and whether these rises need to be more transparent – or even banned. It says the results of the consultation will be published by the end of the year.

The timing of this announcement is particularly interesting, as Vodafone announced earlier this month that it will be increasing customers bills by up to £1.55 per month.