Central and Eastern Europe fixed-line and mobile operator Telefnica O2 Czech Republic has successfully deployed Oracle Communications Unified Inventory Management as part of its transformed, end-to-end business support system and operations support system (BSS/OSS) architecture
With multiple existing in-house and third-party inventory systems, Telefnica O2 Czech Republic needed to define, manage and unify its customer services and associated logical resources (such as phone numbers and IP addresses) and physical resources (such as switches and routers) to reduce service introduction times and automate service fulfilment.
Ness Technologies, Oracles partner in the Czech Republic, managed the project and, within three months, successfully deployed Oracle Communications Unified Inventory Management to provide both a technical customer service catalogue and inventory as part of the end-to-end architecture.
According to Oracle, the integration of Unified Inventory Management with the existing BSS/OSS architecture, which includes Oracles Siebel CRM, integrated with Oracle Communications Order and Service Management, and Oracle Communications Service Activation, has enabled Telefnica O2 Czech Republic to achieve a 62% reduction in the time needed to design and launch new converged fixed and mobile services, and a 47%  reduction in the time needed to deliver broadband services.
Over our multi-year relationship, we have witnessed how Telefnica O2 Czech Republic has pragmatically transformed itself from a business with a heavy reliance on discrete manual processes to one in which processes are well-defined, streamlined and increasingly automated across the BSS/OSS architecture, says Dan Ford, Vice President, Product Marketing at Oracle Communications. They can now launch services in days, rather than weeks, more cost-effectively than ever before.