Orange Cameroon Selects Comverse Voice HUB
- Tuesday, December 15th, 2009
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Orange Cameroon has selected the Comverse Voice HUB to replace a competitors system to handle projected growth and support the deployment of new voice-related services on its mobile network. Comverse Voice HUB is part of the Comverse HUB Value-Added Services,
which includes voice, messaging, mobile Internet and mobile
Comverse Voice HUB brings to Orange Cameroon a modular platform that enables a range of voice services designed to generate revenue at each stage of a voice call. The Comverse services being deployed by Orange Cameroon include Visual Voicemail, which notifies users by multimedia message (MMS) or email when a voicemail has been deposited; Who Called, which monetises previously-lost revenue opportunities by delivering network-based information that the handset alone cannot provide, such as the phone numbers of callers to subscribers whose handsets are busy or unreachable (turned off, out of battery or out of service range), as well as the phone numbers of callers who reach the voicemail system but do not leave a message; and Notify Me, which alerts callers when unavailable parties become reachable.
As part of the Visual Voicemail service, subscribers also have access to the Comverse Web Inbox, where all voice and fax messages are directed to a single web-based inbox with at-a-glance details about each message. With a click, Orange subscribers can access and manage all of their messages in any order from anywhere in the world. In addition, Comverse Web Self Care allows Orange subscribers to control major aspects of their voicemail services through the operators portal.
Comverses modular Voice HUB and the new services it enables on a single platform squarely address our key concerns, such as innovation, a superior user experience, flexibility, future-readiness, and cost management, says Orange Cameroon CEO, Jean Michel Latute.