Red Bend Software, which specializes in Mobile Software Management, has successfully completed product interoperability testing with digital security specialist, Gemalto. Gemalto’s DM-Expert server solution is now Red Bend Certified, and fully interoperable with Red Bend’s firmware over-the-air (FOTA) updating and device management (DM) client software.
Mobile network operators that use Gemalto’s DM-Expert server solution can now use Red Bend’s MSM solutions to manage devices remotely and deliver firmware and software updates uniformly, efficiently and securely over the air to handsets and other connected devices. Both companies’ products are fully compliant with the Open Mobile Alliance Device Management (OMA DM) standards.
Red Bend’s MSM solutions – vRapid Mobile FOTA software and vDirect Mobile® device management client – are designed to improve the mobile user experience and reduce support costs by remotely updating device firmware with new functionality and software improvements. More than 80 companies, including 10 of the top mobile phone manufacturers and many of the world’s largest service providers, have deployed Red Bend’s software in more than 1bn mobile devices.
Gemalto’s DM-Expert server solution provides configuration, application download and device diagnostic capabilities for handsets, helping customer care agents to quickly solve subscriber problems by retrieving the mobile status and the current configuration of a variety of connected devices.
“Establishing product interoperability with Red Bend reinforces Gemalto’s compliance with OMA-DM standards and reflects the company’s leadership position in device management,” said Benoit Jouffrey, vice president of M2M & Mobile Device Management at Gemalto. “Telecom operators rely on Gemalto’s DM-Expert server solution to remotely manage and diagnose their subscriber’s handsets and machine-to-machine (M2M) modules, making it easier for subscribers to access their favorite services or maintain their M2M devices in the field during their long lifespan. Now, we also can bring the industry’s leading FOTA and device management capabilities from Red Bend to our customers.”