Samsung postpones Galaxy Fold launch after broken review screens

Samsung Galaxy FoldSamsung has delayed the release of its folding smartphone following reports from early reviewers that the screens on their devices had broken within days of receiving the product.

Due to the problems experienced and highlighted, Samsung has said that it wants to “fully evaluate this feedback and run further internal tests” on the Galaxy Fold. The $1980 (£1800) device was expected to go on sale on 26 April in the US and 3 May in the UK. A new release date hasnt yet been set.

“While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience,” said Samsung in a statement.

Samsung has already begun looking into the issues reported by reviewers and found that some of the issues experienced with the display “could be associated with impact on the top and bottom exposed areas of the hinge”, while it found “substances” inside one of the review devices which may have affected performance.

Some reviewers also had issues because they peeled off a protective cover on the device, believing it was a disposable screen protector.

“We will take measures to strengthen the display protection,” said Samsung. “We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.”

Samsung faces competition on the folding smartphone front from the likes of Chinese smartphone maker Huawei, which unveiled a foldable device of its own just days after Samsung.