Content management firm Sitecore has selected NetBiscuits’ Device Detection Library for its Content Management System. The Device Library will be the foundation for Sitecore’s global customer base to deliver customized web and mobile experiences which are optimized for the requesting devices´ hardware, browser, and operating system characteristics. It will ensure that all devices are served the most appropriate page layout, content, and user experience.

Sitecore is replacing a competitor solution with Netbiscuits Device Detection to improve detection accuracy, and to extend its mobile solution with the breadth and depth of Netbiscuits’ library, created and updated over the last 15 years. The library includes feature phones, smartphones and tablets, as well as PC browsers, Smart TVs and wearable devices.

“We’re seeing a huge increase in businesses that want to improve the overall customer experience they offer by optimizing the web visitor’s journey by device type and context,” said Netbiscuits CEO, Daniel Weisbeck. “With Device Detection, organizations can better understand how users behave and engage across multiple screens and deliver experiences that are optimized for each device. The opportunity is there to take the customer experience to the next level, and businesses of all sizes can take advantage of Device Detection tools that create a better understanding of how the visitor device influences behaviour and engagement.”