Subex, a global provider of Operations Support Systems (OSS) for communications service providers, has revealed that it has closed seven new customer deals for its Revenue Maximization and Fulfilment Assurance solutions in the Latin America region over the past six months.
The deals have been struck with leading wireless and wireline telecom service providers in several countries across Latin America. The customer wins have been for Subexs Revenue Assurance System, Moneta, and Fraud Management System, Nikira, as well as Syndesis Controller, Syndesis Express, and Syndesis TrueSource from the Fulfillment and Assurance solution (FAS) suite, underscoring the continued impact of the FAS business since Subexs acquisition of Syndesis a year ago.
A 2007 study by Analysys Research, the Global Operator Attitudes to Revenue Management Survey revealed that service providers in the Caribbean and Latin America market lose close to 16% of revenue due to various forms of fraud, poor OSS processes, billing errors and credit management issues. In order to meet the increasing demands of its existing customers and new business prospects, Subex says it plans continued expansion of its existing Latin America based professional services and support operations.
There are issues unique to every region and company, with fraud and interconnect challenges taking the lead in CALA, says Charlie Ydoate, Vice President, Latin America Sales at Subex. As the Subex brand and customer base continues to grow in the region, we look forward to building upon our success by helping CALA service providers maximize revenues and boost bottom-line profits with a tailored approach.”