IIRs 2010 Telecoms Business Customer Summit takes place from 25 28 January at the Sheraton Park Lane Hotel, London.
The event focuses on how telecoms operators can develop more effective strategies to address the needs and expectations of their business customers. The Summit will also address how to enhance the customer experience, embrace new business models, move into the provision of ICT and other non-telecoms services and respond to the impact that the current economic downturn is having on business customers.
It includes interactive discussion sessions on key topics, including issues and questions that are raised during the morning presentations. Delegates will also be able to hear about the needs of business customers from business customers. Presentations from large corporations and SMEs/SoHos from different industries will outline their ICT needs and expectations and reveal how effectively operators are addressing them.
Finally, theres the Idea Bubble. Delegates can share their thoughts and ideas with fellow delegates by writing or pinning them on the ideas wall that will be set up in the refreshment area. At the end of the Summit, all ideas will be collected and delegates will be able to download the list of ideas from the event website.
Theres more information about the event here.