Swedish digital health app Kry expands into France

Kry, a digital health startup that provides video chatting between doctors and patients, is expanding into France as it continues to see healthy user growth.

The company, which is currently the best-funded digital healthcare startup in Europe, aims to provide “hassle free” primary health care, working with the publicly-funded national health systems of the countries where it operates, which so far include its native Sweden, Norway and Spain.

The service will expand into France later this month, where it will rebrand as Livi, a play on “liv”, the Swedish word for “life”. It will continue to operate as Kry, which is Swedish for “healthy”, in Nordic markets.

Using the app, patients are able to schedule a 15-minute video call with a doctor to ask for advice on health issues, medication and more. Ahead of the appointment, patients are asked to describe their symptoms in writing, upload relevant pictures and respond to symptom-specific questions. Consultations cost around $25 (£19) but are typically reimbursed by insurance or through national health services.

The company is planning to continue to expand across Europe, including into the UK, as legislation catches up with licensing so-called telemedicine services. A French law allowing for medical diagnosis and treatment to be delivered online comes into effect this month, enabling Krys latest expansion.

Kry has raised $99m in funding since its founding in 2014, with its latest round in June bringing in $66m of that from Index Ventures and existing backers Accel, Project A and Creandum. It currently employs 350 certified medical professionals who typically work from home, fielding calls from patients, as well as 200 other employees providing administrative or technical support. Six months ago, it launched an online psychology service which has already become the largest provider of cognitive behavioural therapy treatments in Sweden.