Universities launch chatbot in response to COVID-19 misinformation battle

The Fake News Immunity Chatbot, launched in response to the amount of COVID-19 misinformation circulating the internet, introduces users to a quiz-like game featuring rhetorical strategies – and fallacies – from great philosophers including Aristotle, Socrates, and Gorgias


Schumans Cello launches AI cheese connoisseur on Messenger

The virtual cheese connoisseur can provide recommendations based on questions such as ‘which cheese would pair well with chardonnay?’


Babylon to debut COVID-19 chatbot

The COVID-19 Care Assistant will provide useful information and videos, a symptom checker, 24/7 live chat access and virtual consultations with trained member of Babylon’s staff, the ability to log symptoms, and hospital referrals


Theres now a chatbot therapist to help treat depression

A chatbot therapist app has been launched to help treat the growing number of people suffering from depression. The app, called ‘Flow’, was developed by Malmö-based medical device company Flow Neuroscience


Businesses are seeing growing advantages from implementing digital assistants – report

The Capgemini Research Institute has released its newest report, Smart Talk: How organizations and consumers are embracing voice and chat assistants, which highlights the growing need for businesses to have


Travelers are starting to prefer chatbots over humans in the booking process: report

Smooch by Zendesk, an omnichannel conversation platform, has released State of Messaging: Travel, a report covering modern messaging technology and strategies used by travel brands to optimize customer service. The


If we go digital externally, we should do the same internally: Tryg talks chatbots

Mobile Marketing speaks to Benjamin Alex, business efficiency and transformation lead at Tryg, to discuss how conversational AI can be used to improve internal communications and not just for interacting


Barbican debuts chatbot to support new AI exhibition

The Barbican Centre, a leading London-based performance arts centre, has teamed up with martech agency Byte to launch a chatbot in support of its latest exhibition. The Facebook Messenger chatbot

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Mobile app development trends 2019 – Kumulos

The team from mobile app management platform Kumulos take a look at the trends we can expect to see within mobile app development this year. Researching mobile app development trends


Consumers think chatbots are “annoying and impersonal”, discovered Acquia research

Acquia, the open-source digital experience company, has found that 45 per cent of UK consumers find chatbots “annoying”, and would prefer it if websites removed them completely or found an

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