Telsis is offering a pre-Xmas health check for operator customers using its SMS Router networks. Operators can choose from a range of specialist services, including assisted contingency planning, network and router configuration validation, remote live system monitoring and additional support over the hours of expanded peak network load.
Telsis says its experts will work hand-in-hand with operators in-house network staff to ensure that operators are able to take full advantage of the throughput and resiliency enhancements that Telsis SMS Routers give over alternative technologies.
Telsis sales director Pax Andersson describes the seasonal peak as both a time of maximum risk and maximum opportunity for operators. With peak traffic comes peak revenue and the chance to give phone users a great experience that cements loyalty and reduces churn. But Andersson notes that it is also a time of serious pressure on in-house network operations staff when any gaps, no matter how small, in planning and configuration can be cruelly exposed. He says:
Our SMS routing technology is recognised globally as the gold standard in next-generation messaging but all major network elements need to be configured in context, with an understanding of how post-installation changes can affect platforms elsewhere. Our pre-season health check helps operators ensure that their messaging infrastructure is best configured to continuously deliver premier-league performance.
Telsis products are in use with major mobile and fixed network operators worldwide. The company has an extensive range of carrier-grade infrastructure solutions including SMS Routing and IN (Intelligent Network) voice platforms, as well as media gateways for NGN and VoIP support. Telsis has a long history of enabling operators to benefit from the introduction of innovative value added services, and is now leading the industry in defining a new global standard for SMS service usability and customer experience.