Summits Yellow

Tesco harnesses the power of the iPhone X's Face ID for mobile banking

Tyrone Stewart

Tesco Bank Face IDTesco Bank has updated its mobile banking app to enable iPhone X customers to login and authenticate payments using facial recognition.

Through the iPhone X’s Face ID technology, Tesco Bank customers will be able to access Tesco Bank Mobile Banking, view their accounts and handle their cash all just by scanning their face.

“We know customers love using our mobile banking app to quickly and easily manage their money,” said Grant Bourbousson, director of digital and customer 2020 at Tesco Bank. “This addition illustrates our continued commitment to developing digital services that utilise the latest technologies available, and which really meet our customers’ needs. This is a simple, convenient and helpful development for Tesco Bank customers.”

To use Face ID within Tesco Bank’s app, the functionality must be enabled on the device. It must then be turned on within the app’s settings.

Tesco Bank isn’t the only financial services company to harness the power of Face ID.

OCBC Bank in Singapore has launched OneLook, which uses facial recognition technology to enable payments and view account information through the bank’s app. The feature can be used on the iPhone X across OCBC’s multiple financial apps.

“Continuously innovating around new technology to deliver a simple, secure and superior banking experience for our customers is our first priority,” said Aditya Gupta, head of eBusiness Singapore at OCBC Bank. “With OCBC OneLook, customers are now able to bank and pay on our mobile apps more easily, quickly and safely, just by looking at their phones. There’s a whole generation of customers becoming more comfortable with biometric authentication technology, and we are confident that they will find OCBC OneLook truly impressive and relevant.”

Apple’s facial recognition technology is supposed to be incredibly safe and it is – unless you’re an identical twin. Several videos have surfaced since the iPhone X’s launch of sets of identical twins being able to unlock each other’s phones, which could be a massive problem for any twins thinking about using the technology to login to their mobile banking accounts.

Join us at the 2017 Effective Mobile Marketing Awards Ceremony, taking place in London on Thursday 16 November, to mix with the industry's best and brightest, and raise a glass to the year's best campaigns and solutions. To find out more, and to book your place, click here.