“The Lines Between Smartphones and Tablets Are Blurring”
- Friday, November 30th, 2012
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Yesterday, we reported on Oranges Exposure 2012/13 study, which looked at mobile habits in France, Spain and the UK. To find out a little more, we also spoke to Orange Advertising group marketing director Bruce Hoang.
Tablets, smartphones, and the blurring line
With the study finding that tablet penetration has increased from seven per cent in 2011 to 17 per cent, with tCommerce on the rise, the smartphones bigger brother is clearly a focus of the research. So whats changing?
“Were finding that consumers use different screens and devices interchangeably, more than ever before,” says Hoang. “And given that the lines between the two have blurred – with hybrid devices and mid-sized screens – its making it even more complex to advertisers to get in touch with consumers. The research is really here to shine a light on this fragmentation, and help make it more simple for advertisers and marketeers to anticipate which devices they should be targeting.
“In fact, weve actually changed the name of our research. Two years ago the study was called Mobile Exposure, and weve dropped the mobile to show this isnt about specific devices, its about multiscreen behaviour.”
The OS wars
As weve seen in a lot of mobile research recently, Exposure showed Android dethroning Apple as king of the mobile platforms. According to Hoang, this trend growth is tightly linked to another brand in the ascendancy – Samsung.
“Samsung is a great brand, with great penetration, especially in Spain, and thats been a key driver in Androids growth,” he says. “But for teenagers, BlackBerry is still top dog, especially in the UK and Spain. One reason is that the devices are very affordable, and theyre very solid, durable handsets.
“Really, the handset market is changing every year. In Spain especially, its really surprising how unstable the market is – its growing for sure but that growth is so tremendous and driven by pricing that its hard to predict. Two or three years ago, smartphones were very expensive in Spain, but Samsung and BlackBerry have opened the door and really unleashed the potential of that market.”
Looking forwards
Another trend that emerged in the study was how the increasing popularity of mobile media has seen diminishing – so could television be next for cannibalisation?
“Yes and no,” says Hoang. “People are watching TV on their tablets nice big screens, so its not a threat for stations – it could actually be an opportunity to increase their contact with customers, and the number of potential touchpoints. But yes, traditional TV is a little under threat, because if as an advertiser you want a TV spot on a specific show at a specific time, the the strong likelihood is some people – and especially teenagers – are going to watch it elsewhere. The truth is, we are living in a transitional era, where multiscreen will open up new touchpoints.”
And what trends does Hoang expect to be talking about this time next year?
“I foresee the continuation and confirmation of browser dominance over apps,” he says. “When people want to look for something on the go, on the spot, they dont find an app, they go to their browser and search for it – especially with the functionality that HTML5 brings. Its not that apps wont grow, but browsers will grow faster. And secondly Im very excited to see how usage of BlackBerry, Android and the other OSs develops, among teens in particular. Thats something well definitely be keeping our eye on.”