Txtlocal Provides SMS for Homeless Charity
- Monday, August 22nd, 2011
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The charity, which is based in South Yorkshire, has deployed an online SMS service to allow young people to contact them safely and cheaply. Users can text a short code (SAFE) to 60777, to which the charity can reply and converse, and offer the user guidance.
Clare Sherratt, of SAFE@LAST says: “Text messages are a familiar and regular form of communication for young people to feel comfortable with. As such we have seen a huge amount of success with young people contacting us in this way. For some it has helped to reduce the risks of running away and had a long lasting positive impact on their lives.
“Having a facility where young people can communicate with us via text message has increased the number of contacts to our helpline services and so made a real difference to vulnerable children helping to keep them safe”.