Media agency Universal McCann (UM) has signed a partnership with award-winning voice-to-content company Spinvox which includes deployment of the full range of Spinvox services across UM, services which will also be made available across the agencys total client base.
SpinVox is best known for its voicemail-to-text service which automatically converts any voice message and delivers it to the subscriber as an SMS to their mobile phone and/or email to their PC, PDA or Blackberry.
The companys range of services also includes SpinVox Messenger; which enables customers to speak a text; SpinVox Blog, which enables people to speak a post directly to their blogsite; SpinVox Social Networks, which allows posting on walls and spaces on social network sites such as Facebook; and SpinVox CallMail, which helps manage call centre message flow. SpinVox is also establishing itself in the enterprise Unified Communications marketplace as a major tool to help raise productivity and mobility, working with companies such as Avaya.
Spinvox has been on trial in various parts of UM for six months and will be rolled out immediately across UM departments. The deal was brokered by Mark Middlemas, Universal McCanns Managing Partner for Business Development,and Spinvox Account Director, Julian Miller, and will run for an initial 12 month period with the option to renew.
SpinVox now operates on five continents and is available in English, Spanish, French, German, Italian and Portuguese.
We are delighted with this unique SpinVox partnership, says Middlemas. It is the perfect, integrated business solution for UM. It is critical (that) we continue to improve and innovate and this deal allows us to do just that. It reinforces UMs total commitment to client service excellence and adding value at every level of our clients businesses.