Vodafone faces backlash as customers experience network issues
- Wednesday, January 10th, 2024
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Vodafone customers have slammed the network provider as it stopped working this morning, leaving thousands unable to make calls or access the internet.
Despite the company revealing it is aware of the problem and is working to fix it, many have reported losing their connection today.
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A Vodafone spokesperson said: “We’re aware some customers are experiencing intermittent issues using our network. We’re sorry for the inconvenience, our team is working hard to fix the issue and we hope to have it resolved quickly.”
Tracking website Down Detector revealed thousands of complaints from users affected by a range of issues.
However, Vodafone data issues were present right across the UK.
As a result, many customers have taken to social media to complain about the issue. One user said she is “surprised” by the issue as “Vodafone UK is normally reliable and quite a good network. Anyways Vodafone UK will fix the problem”, she added.
Surprised because Vodafone Uk is normally reliable and quite a good network. Anyways Vodafone UK will fix the problem. They need to read some of their customer's comments to Improve their service though too. #Vodafone #UK #VodafoneDown 🤷♀️😒
— AyySweetsThee (@AyySweetsTea9) January 10, 2024
Another user added: “Alarmed that Vodafone seems to be so down that their system can’t text me a security code to log into my account. So it seems to be a lot worse than just their signal being down.”
Alarmed that Vodafone seems to be so down that their system can't text me a security code to log into my account. So it seems to be a lot worse than just their signal being down.
— mralanjohnsmith (@mralanjohnsmith) January 10, 2024
Anyone else on Vodafone/TalkMobile having problems with their signal?
— 2️⃣0️⃣Elvis2️⃣4️⃣ (@EJPSarriesAFC) January 10, 2024
Loving Vodafone saying the network is fine but work 3G network is down and I can't do anything on my phone unless I use a Wi-Fi network. How am I supposed to work in these conditions 😄😄😄 #vodafone
— Elizabeth Patterson (@ellie_pattacake) January 10, 2024
