Pub and restaurant operator, Glendola Leisure, is rolling out the Q APP mobile ordering platform to enable its customers to order and pay through their mobile phones at its venues. The company owns and operates 18 bar venues across the UK. It will launch Q APP in its flagship Waxy O’Connor’s Irish pub in the heart of London’s West End today, following a successful trial over the past few weeks. It then plans to roll the platform out to Group’s other venues over the coming weeks.
Waxy’s customers will be able to browse the menu, place orders and pay through the app. Once the order is ready, they receive an alert with a unique code and pick up their drinks from a dedicated ‘fast lane’. Q APP is currently available for iOS only, but an Androif version is due in the next two weeks.
“Glendola has a rich history of entrepreneurial thinking and tailoring our venues’ offerings to our customers’ specific needs,” said Glendola Leisure managing director, Alex Salussolia. The partnership with Q APP is another sign of our investment into the future, further enhancing the quality of service provided and helping us gain additional insights into customer behaviour.”