What the iPad Means for Mobile Operators

John Strand, CEO of Strand Consult, argues that the launch of the iPad presents mobile operators with a unique opportunty to enter a new, lucrative market 

John Strand Strand Consult

The media is currently full of stories about the launch of Apples iPad. But reading through the many stories, we noticed that very few focus on the iPad from an operator's viewpoint, and even fewer focus on how the iPad will influence content and the VAS (Value Added Services) market in non-Apple areas, outside the value chain controlled via App store.
May we start by pointing out that the iPad is just one of many devices that has the possibility of being online via the mobile operators networks. If an operator focuses on the iPad, they will only make money on the data traffic created by the iPad – there is no voice and SMS revenue like on traditional mobile phones. We have no doubt that most customers will purchase their mobile traffic where it is cheapest and that their choice of operator will be based on who can offer the most inexpensive mobile data tariff.
When you examine a device like the iPad and the way that operators will sell data, it corresponds to having a restaurant that offers an “all you can eat for a fixed price” menu. In the same way that restaurants hope people do not eat too much, operators will also hope that their customers do not use their mobile networks to send and receive too much data.

Dumb bitpipes

At this point, a smart reader would question why mobile operators and ISPs need to think twice – and how a device like the iPad could undermine the operators future business cases, resulting in mobile operators and ISPs becoming dumb bitpipes?
Strand Consult has never believed that mobile operators can use a walled garden strategy to achieve a central role in developing, marketing and selling services. Neither did we ever believe that operators in the future would develop into dumb bitpipes that only sell connectivity. If you read through the many research notes and reports we have published regarding this subject, you can see that we have always viewed operators as intelligent bitpipes, using an open garden strategy as their foundation.
When we look at Apples strategy and iTunes position in the music market – and the position they are starting to achieve in part of the application market and other markets – there is no doubt that Apple would like to handle the billing relationship in an increasing number of areas. According to Apple, the mobile operators primary function is to deliver cheap data traffic to customers.

Intelligent services
We believe that mobile operators around the world have many possibilities if they take advantage of their large customer bases, the billing relationships they have with their customers, and the intelligence built into their networks. This can be sold to service providers that can create, market and sell applications and services that are far more intelligent than those available today for devices like the iPad.
In fact, mobile operators and ISPs can use the launch of the iPad to enter a new market that is very close to the premium SMS market that mobile operators around the world today earn billions from. Moving from what is happening on mobile phones today, to what will happen on iPad's, portable PCs and many other online devices in the future, is only a short step.
In our report, One API Next Generation Value Added Services in the Mobile Industry, we have analysed Open API and the possibilities that operators and service providers will have on the future telco market. We not only examine the actual standard, but also put forward a number of suggestions on how operators and content providers can optimise their business models.
Theres more information about the report here.