Google is having a hardware nightmare with its new Pixels
- Tuesday, October 24th, 2017
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Google is having a rough time of it with its new Pixel smartphones, following on from the equally bad experience it had with the well-reviewed, but lacking in sales, first edition Pixel last year.
The first problem that was brought to light was that some Pixel 2 owners are experiencing a ‘high pitch frequency sound and clicking’ from their devices when their ear is up to the phone. The problem, which has been reported by reviewers and by users on forums, continues even after rebooting, putting into safe mode, airplane mode, or factory resetting.
This was followed up with some Pixel 2 XL owners getting an OLED screen burn-in after just a few days of using the phone. Burn-ins are when content is permanently etched into the screen of a device – something that occurs after using the phone for a prolonged period of time, not just a few days.
Despite both the Pixel 2 and Pixel 2 XL having problems, it is important to note that they aren’t both manufactured by the same company. The Pixel 2 has been built by HTC, while the Pixel 2 XL has been built by LG – so Google has a few places where it needs to be pointing fingers.
Google has also been forced to push back some of the orders for its white Pixel 2 device toward the backend of November – though it had to do a similar thing for the Pixel last year.
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