TalkTalk Business appoints Ruth Kennedy as CEO

TalkTalk Business has named Ruth Kennedy as its new Chief Executive Officer.

Kennedy joined the telecoms business as Managing Director in March this year, having held a raft of senior positions across commercial, operations and sales in TalkTalk’s Wholesale and Group Business Units since 2011.

According to the company, Kennedy’s focus will now be optimising operations, driving product innovations and delivering “exceptional” customer experience in a bid to support business growth.

“I’m delighted to become CEO and to continue our mission to support thousands of UK businesses – from SMEs to large enterprises – with fantastic connectivity, affordable prices and outstanding service,” Kennedy said.

“We’re a people-led business and we will continue to go above and beyond to keep our customers connected, making connectivity straightforward and being a valued partner to the businesses we serve.”

TalkTalk Group CEO Tristia Harrison added: “I would like to extend my congratulations to Ruth on her appointment as CEO of TalkTalk Business.

“She has done a fantastic job in leading the business to its record high customer satisfaction and is held in extremely high regard not only at TalkTalk but across the telecommunications industry as a whole.

“This is very exciting news for TalkTalk Business and its customers, and I have no doubt that under her leadership, the business will continue to make considerable strides.”

Under Kennedy’s helm as Managing Director, TalkTalk Business has also signed a number of major contracts, been newly named as an approved supplier on a key public sector framework and further.

It has also strengthened its partnership with global technology firm Cisco, having recently been certified as a Cisco Premier Integrator in the UK.