Programmatic Lunch

Going OTT: Messaging Apps Stats Roundup

Kirsty Styles

Following our roundup of the key features and user numbers of the most popular messaging apps around the world, we’ve gathered together some more detailed stats shared with Mobile Marketing by Onavo.

Gender and age

Using messaging apps, perhaps unsurprisingly, is a slightly more female-slanted pursuit than male, with highest usage among women seen on MessageMe, KakaoTalk and Snapchat. Men are slightly more likely to use Skype and Viber, while WhatsApp is an even split.

Messaging apps are nearly all most popular among 25 to 34-year-olds, particularly MessageMe, LINE and KakaoTalk. Snapchat was the only app that bucked this trend, being most popular among 18 to 24-year-olds, who take a 39 per cent share of the app’s global iOS audience. The most popular app among 55 to 64s and the over 65s is trusty Skype. Usage of MessageMe among 55 to 64s was the only instance where where activity exceeded those aged 45 to 54.

US, UK and Canada compared

When comparing the usage of messaging apps by iPhone users in the US, Canada and the UK, the largest stat is that WhatsApp is used by 49 per cent in the UK – the highest reach of any app in any of the countries we looked at. In contrast, it reaches just 12 per cent of US iOS app users. WhatsApp is followed rather distantly in the UK by Skype at 22 per cent reach and Snapchat at 21 per cent.

In the US, Snapchat has the greatest reach, used by 26 per cent of iOS app users, followed by Skype on 21 per cent and Facebook Messenger on 17 per cent. This is the only time Facebook Messenger appears among the top three – and it has only been downloaded by 19 per cent of Facebook users worldwide.

In Canada meanwhile, Skype edges into number one, with 22 per cent reach, closely followed by Snapchat, with 20 per cent, and WhatsApp on 18 per cent. Across the three countries, Skype enjoys the most consistent reach in all countries.

WhatsApp is a success - whatever its limitations

WhatsApp is clearly hit and miss, with a number of limitations, including a lack of voice calls, but does directly link in to Skype if both have been downloaded. That’s probably why, worldwide among these three apps, 44 per cent of WhatsApp users also using Skype as well. Viber supplements WhatsApp’s service for 28 per cent of users. Just 23 per cent of Skype users also have WhatsApp.

Whatever WhatsApp’s limitations, among messaging app users on iOS worldwide, it is present on 99 per cent of handsets it Spain, along with 96 per cent in Hong Kong, Columbia and Argentina, showing it has achieved international fame.