MASTERCLASSING

AI to create more jobs than it destroys PwC analysis finds

David Murphy

Contrary to popular belief, Artificial Intelligence (AI) and related technologies are projected to create as many jobs as they displace in the UK over the next 20 years, according to new analysis by PwC. In absolute terms, around 7m existing jobs could be displaced, but around 7.2 million could be created, giving the UK a small net jobs boost of around 200,000.

While the overall net effect of AI on UK jobs may be broadly neutral, this varies significantly across industry sectors. The most positive effect of AI is seen in the health and social work sector, where PwC estimates that employment could increase by nearly 1m, equivalent to around 20 per cent of existing jobs in the sector. On the other hand, PwC estimates the number of jobs in the manufacturing sector could be reduced by around 25 per cent, representing a net loss of nearly 700,000 jobs.

“Major new technologies, from steam engines to computers, displace some existing jobs but also generate large productivity gains,” said John Hawksworth, chief economist at PwC. “This reduces prices and increases real income and spending levels, which in turn creates demand for additional workers. Our analysis suggests the same will be true of AI, robots and related technologies, but the distribution of jobs across sectors will shift considerably in the process.

“Healthcare is likely to see rising employment as it will be increasingly in demand as society becomes richer and the UK population ages. While some jobs may be displaced, many more are likely to be created as real incomes rise and patients still want the ‘human touch’ from doctors, nurses and other health and social care workers.

“On the other hand, as driverless vehicles roll out across the economy and factories and warehouses become increasingly automated, the manufacturing and transportation and storage sectors could see a reduction in employment levels.”

Regional differences
Based on differences in industry structure alone, the study finds that the net effect of AI on jobs may not vary that much across the UK. London has the most positive estimated impact (+2 per cent), which benefits from being home to 28 per cent of the UK’s professional, scientific and technical activities, as well as 31 per cent of the UK’s information and communication sector.

By contrast, regions in the North and Midlands, with somewhat higher weightings towards relatively automatable industrial jobs, have marginally negative estimated net impacts, but only by around 1 per cent or less of existing job numbers since even these regions are now dominated by service sector employment. However, there could be larger regional variations linked to factors other than industrial structure (e.g. relative skill levels across regions for jobs within a given industry sector), which are not reflected in the report due to a lack of data.

Job creation
The ways in which individuals, businesses and the government engage with AI and new technologies will affect how many jobs are created and how much it contributes to the UK economy, the report notes.  Government, in particular, can play an important role in steering the economy towards a more optimistic scenario by mitigating the costs of the displacement effect while maximising the positive income effects from AI and related technologies. PwC believes there is the opportunity to build new regional identities around new services as a result of these sectoral changes, which could also help enhance civic pride.


“AI offers a huge potential economic boost to the UK and it’s great to see the government recognise and support the development of the sector through the AI Sector Deal,” said Euan Cameron, UK AI leader at PwC. “People are understandably worried about the impact of AI on jobs, and businesses and the government need to address these concerns head on. Our research highlights where the biggest impacts will be and which areas are most vulnerable, so that businesses and government can plan how best to help people develop the skills that will prepare them for the future.
“As our analysis shows, there will be winners and losers. It’s likely that the fourth industrial revolution will favour those with strong digital skills, as well as capabilities like creativity and teamwork which machines find it harder to replicate.

“Historically, rapid technology change has often been associated with increases in wealth and income inequality, so it’s vital that government and business works together to make sure everyone benefits from the positive benefits that AI can bring. These include increased productivity and consumer choice, as well as improved outcomes in those areas that matter most to people such as education to healthcare.”

'STEAM' skills
To mitigate the displacement, PwC believes that Government should invest more in ‘STEAM’ skills that will be most useful to people in this increasingly automated world. This means focusing more on STEM subjects (science, technology, engineering and mathematics), but also exploring how art and design (the ‘A’ in ‘STEAM’) can feature at the heart of innovation. Governments should also encourage workers to continually update and adapt their skills so as to complement what machines can do. It also feels that Government should strengthen the safety net for those who find it hard to adjust to technological changes.

To make the most of the income effect PwC believes that Government should implement its AI strategy in full, setting out a broad range of policies to support development of the AI sector, linked into the broader industrial strategy. This would go a long way to maximising the income effect of AI on jobs in the UK, it says.

Government should also promote effective competition, PwC believes, saying that it’s critical to maximising the income effect that the productivity gains from AI are passed through in large part to consumers through lower (quality-adjusted) prices. This requires competitive pressure to be maintained both in the technology sector producing the AI and in the sectors using it, which means that an effective competition policy will be important, balancing the need for a reasonable return on investment in innovation with the need to provide long-term benefits to consumers.