15 years of WhatsApp: How has the platform evolved?

Since launching in 2009, WhatsApp has become a staple in the way people communicate, revolutionising the mobile messaging industry.  Now with roughly two billion monthly users, the platform has undergone


Whatsapp drafts in Dentsu to engage customers and offer more personalised services

Global technology company Meta has appointed Dentsu as the first global agency network solution provider for WhatsApp Business. The partnership which is initially launching in the UK aims to respond


WhatsApp makes shopping easier with carts

With carts, people can browse a business’ catalogue, select multiple items, and then send the order in one message to the business


WhatsApp updates wallpapers, adds sticker search

Users can now assign custom chat wallpapers to different friends and family, making chats more easily distinguishable and making it less likely you’ll send a message to the wrong person


WhatsApp rolls out shopping button to make it easier to see what businesses are selling

The shopping button, which looks like a storefront icon, provides immediate access to a business’ catalogue


WhatsApp adds disappearing messages and updates storage management

WhatsApp has debuted a pair of features to improve its messaging experience for users and prevent device memories from being clogged up with images, GIFs, and other files


WhatsApp to introduce in-chat purchases and start charging for Business services

WhatsApp says it will have start charging its business customers for ‘some’ of the services it offers


WhatsApp hands users the ability to easily check the validity of forwarded messages

Search the Web is being rolled out in Brazil, Italy, Ireland, Mexico, Spain, the UK, and the US


WhatsApp doubles the amount of participants allowed on voice and video calls

Mobile phone service WhatsApp has announced it will now allow up to eight people on voice and video calls, doubling from the previous limit of four participants. WhatsApp said the


Facebook backtracks on plans to monetise WhatsApp with advertising

Facebook has abandoned plans to sell ads in WhatsApp, the Wall Street Journal reports, citing as its source “people familiar with the matter.” WhatsApp was acquired by Facebook in 2014

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