VeriShow has unveiled a new mobile platform for businesses and organisations, aimed at providing video-enabled real-time customer service for mobile users.

The new Live Mobile Touch multimedia platform enables customers to approach online sales reps and agents over a 3G, 4G or wifi connection, and engage in text and video chat, content sharing and co-browsing through their smartphone or tablet.

Built on HTML5, the platform enables agents to co-browse sites without any app or software installation required, or customers to use their phone camera to show real-life objects to agents in real-time.

“The VeriShow platform is easy and simple to use,” said Yuval Moed, co-founder nad CEO of HBR Lads, VeriShows parent company. “It allows more effective interaction than the commonly used live support chat service. VeriShow provides an experience that far exceeds the capability of live chat and phone.

“Internet retailers and their customers expect top-notch live help and real-time online sales and support. VeriShows Live Mobile Touch is designed to meet the needs of the new emerging customer who wants to interact in person with agents.”